Each won auction for an item made in our foundation “Future for Ivan Todorov” at foundation.football, can be returned within 14 days from the date of receipt of the goods under the following conditions:
You must notify us of your decision to cancel the item you won in our auction specifying your name, current address, telephone number and the item you won in the auction by sending an unambiguous email cancellation request to email@example.com
We will notify you as soon as possible by phone or email that we have received your cancellation request of the item won at auction.
In case of return on the day of receipt, ie cancellation of a shipment after inspection for the integrity of the product at the courier, the value of the courier service for the return to us is at your expense.
After we receive the item, we will contact you to confirm its receipt, and that the goods are in a good condition, which allows us to accept it back.
In case of rejection of a won item from the auction of foundation.football, the item must meet the following requirements:
- No violation of the overall packaging.
- No torn or missing stickers, labels and / or accessories.
- No scratches or damage.
- The specific item must not be used.
- No stains and no dirt.
- No missing parts or attempts to remove items.
- No missing documents.
- Foundation.football reserves the right to refuse the return of the item without notice if it does not meet the above requirements.
The request to cancel/return a won item must be stated in advance on the specified email.
The deadline for cancellation/ return request of a won item is considered met if you send us the item back before the expiration of the 14-day period.
The value of the returned item is refunded to the buyer within 5 working days from the date of receipt of the refused item. In case of correct execution of the procedure for a period of 5 working days, as of the date of receipt of the refused item. If the return policy is met, we will refund the value of the returned item using the same payment method used by you at the time of purchase.
Foundation.football reserves the right to change the current conditions of withdrawal from an auctioned item at any time without prior notice, and the new terms and conditions will be announced on this page. In the event of any changes, customers are automatically considered notified of the new terms and conditions and accept them.
The above policy applies to all items auctioned on our website foundation.football